New Metrash App Guide 2026: How to Register and Top Services for Qatar Residents

If you live in Qatar, Metrash is one of the most useful apps on your phone. It is the official app of the Ministry of Interior (MOI), and it lets you handle hundreds of government services, from visas and QID renewal to traffic fines, without visiting an office.

The old Metrash2 app was shut down on 1 March 2025 and replaced by the new Metrash app. In this guide, you will learn how to register and which services are most useful.

Who Can Use Metrash?

• Qatari citizens and residents with a valid Qatar ID (QID)
• A mobile number registered in your name (linked to your QID)
• A phone with iOS 13 or newer, or Android 10 or newer

How to Register on the New Metrash App

1. Download Metrash from the App Store or Google Play. Make sure the publisher is the Ministry of Interior, Qatar.
2. Open the app and choose to register.
3. Enter your QID number and your mobile number.
4. Enter the verification code (OTP) sent by SMS.
5. Create your password and turn on fingerprint or Face ID login for faster access.

Most Useful Metrash Services

1. Residency Services

• Renew your residence permit (QID)
• Replace a lost or damaged QID
• Follow residency requests for yourself and your family

2. Visa Services

• Apply for family visit and family residence visas
• Follow the status of visa applications
• Print or share visa documents

3. Traffic Services

• Check and pay traffic violations
• Pay violations for other vehicles (for example, a family member’s car) under Traffic Services – Violations
• Renew your vehicle registration (Istimara) and driving licence
• Transfer vehicle ownership
• Report minor accidents with photos

4. Certificates

• Request and reprint official certificates
• Get your National Address certificate
• Share certificates digitally

5. Security Services and Reports

• Report lost items
• Submit security complaints
• Report crimes or suspicious activity, including anonymously

6. Authorisation

• Personal Authorisation: allow another person to complete certain services for you
• Family Authorisation: lets your spouse or children register through your account

7. Other Handy Features

• My Procedures: see all your requests and their status in one place
• Appointments: book appointments at MOI service centres
• Abu Samra pre-registration: register in advance before travelling by land through the Saudi border
• Payments: pay by card or Apple Pay

Useful Tips

• Keep the app updated to get new services and security fixes.
• Turn on notifications so you do not miss updates on your applications.
• Check for traffic fines before travelling, because unpaid fines can cause problems at departure.
• Never share your OTP or password with anyone, including people claiming to be from the Ministry.

Common Problems and Fixes

• Not receiving the OTP: make sure the mobile number is registered under your own QID. If it is registered to your company, ask them to transfer it or register a personal number.
• App not installing: update your phone’s operating system to iOS 13 / Android 10 or newer.
• Old Metrash2 not working: delete it and install the new Metrash app.

Frequently Asked Questions

Is the Metrash app free?

Yes. The app is free to download. You only pay the government fees for the services you use.

Can I use Metrash without a QID?

No. You need a valid Qatar ID to register.

Can I pay someone else’s traffic fine on Metrash?

Yes. Use the option for other vehicle violations in the traffic section.

Is Metrash2 still working?

No. Metrash2 was discontinued on 1 March 2025. Use the new Metrash app.

Last checked: September 2026. Qatar rules and fees change often, so always confirm the latest details on the official Ministry of Interior (MOI) or Ministry of Labour websites before you apply.